Privacy Policy – No15 Skincare
Last updated: July 20, 2025
1. Introduction
At No15 Skincare, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase through our website [www.no15skincare.com].
2. Who We Are
No15 Skincare
Kemper & Ko
Amstelkade 179
Chamber of Commerce (KvK): 34173849
VAT Number:
Email: info@no15skincare.com
3. What Personal Data We Collect
We may collect personal data when you:
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Place an order
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Create an account
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Subscribe to our newsletter
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Contact us via form or email
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Visit or browse our website (via cookies)
This may include:
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Full name
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Shipping and billing address
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Email address
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Phone number
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Payment details (handled securely via third parties)
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IP address
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Website usage behavior
4. Why We Collect Your Data
We process your personal data to:
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Fulfill and ship your orders
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Provide customer support
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Send marketing communications (if you opt in)
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Improve and optimize our website
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Comply with legal requirements (e.g., tax law)
5. Data Retention
We only keep your data for as long as necessary:
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Order and financial records: 7 years (required by law)
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Marketing and newsletter data: until you unsubscribe
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Contact form messages: up to 1 year
6. Sharing Your Data
We do not sell your data. We only share it with trusted service providers that help us run our business, such as:
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Payment processors (e.g. Stripe, PayPal)
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Shipping carriers (e.g. DHL, PostNL)
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Marketing platforms (e.g. Mailchimp)
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E-commerce systems (e.g. Shopify, WooCommerce)
These parties are only allowed to process your data on our behalf and under strict conditions.
7. Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. When you visit our website, you will be asked to accept or decline cookies. For more details, see our [Cookie Policy].
8. Your Rights
You have the right to:
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Access your personal data
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Correct or delete your data
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Limit or object to how we use your data
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Request data portability
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Withdraw your consent at any time
You can submit these requests by emailing info@no15skincare.com. We aim to respond within 10 business days.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.
10. Complaints
If you believe we are not handling your data properly, you have the right to file a complaint with your national data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.