Terms of Service

 

Terms of Service – No15 Skincare

Last updated: July 20, 2025

Please read these Terms of Service carefully before using our website operated by No15 Skincare. By accessing or purchasing from our site, you agree to be bound by these terms.


1. General Information

This website [www.no15skincare.com] is owned and operated by No15 Skincare. Throughout the site, the terms “we”, “us” and “our” refer to No15 Skincare.

By using our site or purchasing products, you agree to these Terms of Service and our related policies, including our Privacy Policy, Shipping Policy, and Refund Policy.


2. Eligibility

To place an order, you must:

  • Be at least 18 years old

  • Provide accurate, complete, and current information

  • Use our site in compliance with all applicable laws and regulations

We reserve the right to refuse service to anyone for any reason at any time.


3. Products & Pricing

All products on our website are subject to availability.
We reserve the right to change or discontinue any product at any time without notice.

Prices are displayed in your selected currency and include VAT (where applicable).
Shipping costs are calculated at checkout unless your order qualifies for free shipping based on your region.


4. Orders

Once you place an order, you'll receive a confirmation by email. This confirms we've received your request. Please note: orders are subject to availability and final approval. We reserve the right to cancel or adjust orders in the rare case of pricing errors, stock issues, or technical glitches - though of course, we always aim to avoid that.


5. Payments

We accept secure payments via major credit cards, and other supported payment providers. All transactions are processed securely through trusted third-party platforms.


6. Returns & Refunds

Please refer to our full [Refund Policy] for information about returning products and requesting refunds. Note that we do not accept returns on opened or used skincare products due to hygiene standards.


7. Intellectual Property

All content on this site – including images, logos, product descriptions, and branding – is the property of No15 Skincare and may not be copied, reproduced, or used without written permission.


8. Limitation of Liability

We are not liable for any damages or harm resulting from:

  • Misuse of our products

  • Inaccurate or outdated information on our site

  • Technical interruptions or errors

  • Allergic or unexpected skin reactions (always patch test before use)

Always consult a healthcare professional if you’re unsure whether a skincare product is suitable for you.


9. Third-Party Links

Some content, products, or services may include links to third-party websites. We are not responsible for the content or policies of any third-party site.


10. Governing Law

These terms are governed by and construed in accordance with the laws of The Netherlands, and any disputes will be handled through Dutch courts unless otherwise required by local consumer law.


11. Changes to These Terms

We may update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website. Your continued use of the site means you accept those changes.


12. Contact Information

If you have any questions about these Terms, please contact us at:
📧 info@no15skincare.com